Rigaku Americas Holding

  • Service Engineer

    Job Locations US-TX-Austin
    Posted Date 1 month ago(11/7/2018 10:24 AM)
    ID
    2018-1155
    # of Openings
    1
    Category
    Engineering
  • Overview

    The Service Engineer is responsible for the electronic set up, servicing, and customer support of the analytical instrumentation the company produces. Position has dual responsibilities which include the Assembly/Set Up/Test/Calibration of new systems in Production in addition to Service responsibilities. Willingness to take on new responsibilities and travel are essential. This position is a full time position at our office located at 9825 Spectrum Drive, Building 4, Suite 475, Austin, TX 78717.

    Responsibilities

    • Electronic set up, test, calibration, and troubleshooting of new and sold systems
    • Electro-Mechanical Assembly
    • In-House and field service (Domestic & International)
    • Customer and distributor support, written and verbal
    • Other duties as assigned

    Qualifications

    • Degree in Electronics or similar discipline, equivalent experience will be considered
    • EDXRF experience desired
    • Strong technical background
    • Field and in-house customer support experience required
    • Good documentation and follow-up skills
    • Ability to work independently and openly communicate with colleagues
    • Ability to learn to new products and software platforms as needed
    • Willingness to travel up to 50% of the time
    • Good English communications skills, written and verbal.
    • Windows Office experience required
    • Ability to work overtime as required
    • Ability to lift 50 lbs

    Rigaku is an EEO/AA Employer Disabled/Veteran.

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